Service Request

Fast, responsive support for accountholders

Our team is ready to help you. Just answer a couple of quick questions about who you are and what you need.

Before submitting your request:

  • Your request will go directly to our Client Services Team, with a response in one business day or sooner.

  • For common questions, explore the helpful links within each topic category.

  • Provide the phone number and email address currently on record with STRATA.

  • If your contact information has changed, first complete the Information Change Request – IRA Accounts form.

Prefer a call or meeting?

Looking for a faster way to connect? Choose a quick call or schedule time that works for you.