Private Assets Support

Support built for private asset investors

Access the forms, answers, and guidance you need to confidently manage private equity, debt, and other non-traditional investments.

Frequently asked questions

Are there any types of private asset investments STRATA will not custody?

When am I required to report UBTI or UDFI to the IRS?

Why Is a Fair Market Value (FMV) Required on My Account?

What happens if the FMV is not received by the deadline?

How do I send investment payments to STRATA?

How do I update my online Account Access credentials?

How do I add or change the beneficiary designations on my account?

How may I pay my annual account fees to STRATA?

What is a required minimum distribution (RMD)?

Who can I contact for questions regarding my STRATA IRA?

Submit a service request

Have a question? Submit a service request and tell us when and how you’d like to hear back — by email, phone, or a scheduled meeting.

Worried about missing important payment deadlines?

Turn the payment of your IRA fees, including transaction fees, on cruise control with AutoPay. It’s an easy, hassle-free way for handling routine payments of your STRATA account fees. Enrollment is easy and only takes a few minutes.